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Handling time is 1 to 3 business days, followed by an estimated 5 to 8 business days in transit. Once your order ships, you will receive a tracking number by email so you can follow its progress.

After your order is processed and shipped, we send a confirmation email with your tracking details. If you haven't received it within a few business days, check your spam folder or contact us with your order number and we will look into it.

We offer 30-Day Returns on eligible items. If something is not the right fit for your backyard, please refer to our Return Policy page for full details on how to start a return. Feel free to contact us if you need guidance through the process.

Reach out to us with your order number and the item you would like instead, and we will walk you through the next steps.

Consider the dimensions of your patio or deck, the amount of shade coverage you need, and how you plan to use the space, whether for dining, lounging, or entertaining. Our team can help you compare options if you send us your measurements and preferences.

Think about the available space in your backyard or indoor area, the number of people who will use it, and the electrical requirements. Each sauna listing includes detailed specifications. If you have questions about a specific model, we are happy to help clarify.

Sales tax, if applicable, is calculated and displayed at checkout.